Developing strategic level training for crisis management

Programme Seventh Framework Programme (FP7)
Programme “Security”
Duration 1st January 2010 – 31th March 2012

UoG, University of Greenwich, UK
UEL, University of East London, UK
EPC, Emergency Planning College, UK
ORT, Education Formation, France
FBC, Business Flow Consulting, France
Xlab Research, Slovenija
FUB, Fondazione Ugo Bordoni, Italy

Web Site

The Pandora project is a 9-partner, 4-country, EU research project, under the security and ICT theme, focussed on meeting the training needs of those responsible for strategic management in complex, multi-agency crisis situations. Existing training at the strategic level for crisis management is either delivered through paper-based table-top exercises (which lack realism), or large-scale real-world simulations (which are narrowly focussed and expensive).

The project has developed novel, state of- the-art technological solutions to provide an augmented reality, rich multimedia training environment, the Pandora Box. The Pandora Box offers an innovative timelinebased event network approach, adapted from AI planning for the space industry, to model a crisis scenario. The system also provides behavioural modelling and stress control facilities, managed through a knowledge base, to affect trainee per formance. All of this is presented within a rich multimedia environment in which the trainees experience appropriate information inputs on which to base strategic decision making. The behavioural modelling facilities have been developed using existing physiological monitoring tools combined with trainee questionnaires and self-repor ting during training. The stress control facilities are managed through a novel use of multimedia mashup combination rules, and information manipulation rules, to provide trainees with a variety of stress- inducing information inputs, combined with lost, missing, or incomplete information, on the basis of which they have to make time constrained decisions. The system also provides monitoring, recording and feedback facilities for post-hoc analysis of trainee per formance.

The project ran from Jan 2010 to March 2012 completing its work at ISCM 2012, the 2nd International Symposium on Crisis Management, a major dissemination event held in London UK on 29th March 2012. The symposium organized by the Pandora Consortium as well provided practitioners from a wide range of sectors with information on the current state-of-the-art technologies in crisis management training, control and command, prediction and preparation, and response management.