Internet measurement

Monitoring of the Quality of Service (QoS) of Fixed Broadband

Implementation and management of the requirements of AGCOM Resolution No. 244/08/CSP as amended and supplemented on the subject of fixed location Internet access services.


The goal of the Project is to carry out network performance measurements both at the end user’s premises, by providing a software that assesses the performance of Internet access from a fixed location, and at appropriate regional sites, in order to compare the performance of operators with regard to the best-selling profiles.


The Project carries out certified measurements with the aim of comparing the quality of services offered by each fixed network operator, whether national or regional. In addition, through a measurement software made available by the Project, consumers able to assess the quality of their line for themselves. The values obtained from the surveys can be used as evidence with which to exercise the right of termination where contractual violations are found.


Misura Internet is the Italian project for monitoring the quality of Internet access from fixed locations, implemented by Agcom in collaboration with the Ugo Bordoni Foundation and with the support of the Istituto Superiore delle Comunicazioni.

The project originates from Resolution No. 244/08/CSP requiring Internet Service Providers to provide information and guarantees to users; these included minimum upload and download speeds as a contractual commitment to consumers.

MisuraInternet is the first project in Europe to provide end users with open-source certified software enabling them to evaluate Broadband QoS with obvious value.

More than 300 monitoring points cover the whole of Italy, operating 24 hours every day, and assess the performances of each provider. The results, made available to the consumers, show the reference values for comparing market offers.

By using Ne.Me.Sys software, consumers receive a certificate that guarantees the performance of a fixed network ( When measurements show that data speeds are not in compliance with the agreement, the certificate may be used to demand the restoration of the minimum standards.

By using the “Misura Internet Speedtest” software, an instantaneous measurement of the Internet fixed access service quality can be obtained.(

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